BotMela

One platform for Meta messaging, commerce, and growth.

Automate Messenger, Instagram, and WhatsApp — then run live chat, CRM, catalogs, ads, and App Review from a single dashboard.

Platform

Built for Meta businesses that need the full stack.

BotMela connects your Business Portfolio, Pages, Instagram, and WhatsApp Business accounts — then layers bots, human agents, broadcasts, catalogs, and analytics on top.

Channels

Three channels. One operating system.

Meet customers where they already message you — with shared CRM, live chat, and automation.

Facebook Messenger

Page connection, flow builder, keyword bots, comment automation, social posting, and tagged broadcasts with human-agent handoff.

Instagram

Account sync, content publishing, DM automation, comment rules, live inbox, and profile insights in the same workspace.

WhatsApp Cloud

WABA embedded signup, template management, session messaging, inbox, automations, contacts, and broadcast campaigns.

Full system

Everything your team runs day to day.

From Meta OAuth and webhooks to bots, CRM, commerce, ads, billing, and App Review — the complete BotMela surface in one place.

Connect & foundation

Auth · Business · Pages · Webhooks

Authentication & Account Center

Secure login, Meta OAuth connect, token health, and advanced permission management.

Business Manager

Import Business Portfolios, sync assets, and keep your Meta business graph organized.

Facebook Page Manager

Connect Pages, enable messaging, subscribe webhooks, and manage page tokens.

Webhook Center

Receive and verify Meta webhooks, inspect logs, and monitor pipeline activity.

My Apps & System App

Register Meta apps, manage credentials, and operate the platform app layer.

Connect Account

Guided account linking so Pages, Instagram, and WhatsApp stay in sync.

Messenger automation

Bots · Flows · Comments · Posts · Broadcast

Bot Manager & Flow Builder

Visual flows, keyword triggers, drip sequences, and node-based Messenger automation.

Comment Automation

Rules to reply, hide, or delete comments on Facebook and Instagram posts.

Facebook Posting

Create, schedule, and manage Page posts from the Social Posting workspace.

Broadcast Center

Audience broadcasts with schedules, delivery logs, and MESSAGE_TAG support.

Utility Messaging

Transactional and utility-tagged Messenger sends for post-purchase and updates.

Message Templates

Reusable templates for agents and automations across campaigns.

Instagram suite

Accounts · Publish · DM · Comments

Instagram Manager

Connect IG accounts, sync profiles and media, and keep business assets current.

Instagram Publishing

Publish content to Instagram from the same posting toolkit as Facebook.

Instagram Automation

DM bots, comment automation, Bot Manager, and live chat for Instagram.

Instagram Insights

Profile and content insights to understand reach and engagement.

WhatsApp suite

WABA · Templates · Inbox · Broadcast

WhatsApp Business Manager

WABA setup, embedded signup, phone numbers, and business profile control.

Template Center

Create and manage WhatsApp message templates for approved outbound messaging.

WhatsApp Messaging

Session and template sends, contacts, automations, and delivery workflows.

WhatsApp Inbox & Live Chat

Agent inbox for conversations with the same live-chat experience as Messenger and IG.

WhatsApp Bot Manager

Automate inbound WhatsApp with bot flows aligned to your Meta stack.

WhatsApp Broadcast

Campaign broadcasts to contacts with scheduling and status tracking.

Live Chat & CRM

Agents · Subscribers · Tags · Fields

Unified Live Chat

One inbox for Facebook, Instagram, and WhatsApp with HUMAN_AGENT messaging.

Subscriber CRM

Subscriber lists, tags, custom fields, gender, locale, and timezone profiles.

Team Management

Invite client team members and collaborate inside the workspace.

Scheduler

Schedule posts and broadcasts with subscriber timezone awareness.

Commerce & catalogs

Products · Feeds · Stores

Catalog Manager

Meta catalogs, products, sync, and XML feeds for commerce surfaces.

Commerce & Local Stores

Run storefronts on BotMela and keep product data aligned with Meta catalogs.

Catalog Sync

Keep inventory and product details flowing between your store and Meta.

Ads & insights

Campaigns · Analytics · Growth

Ads Manager

Connect ad accounts and create basic campaigns from the commerce toolkit.

Facebook Analytics

Page insights and engagement analytics for content and messaging performance.

Insights Dashboard

Cross-channel visibility spanning Pages, Instagram, and ad read surfaces.

Admin, security & Meta review

SaaS · Monitor · Permissions

SaaS Admin & Billing

Packages, resellers, subscriptions, payment methods, and client administration.

Security Center

Password controls, login history, and workspace security settings.

System Monitor

Platform health, changelog, route registry, and operational visibility.

API Data Hub

Inspect Graph activity, webhook traffic, and internal system API maps.

Meta App Review Center

Review readiness, Advanced Access, permission demos, and submission tooling.

Data Bank

Feature → API → permission blueprint for implementing Meta scopes correctly.

Error Center

Central place to triage platform and integration errors.

Settings & Subscription

Workspace settings, plan status, and client subscription management.

Permissions

Meta scopes BotMela unlocks for you.

When you connect Meta, BotMela is built around the permissions that power messaging, CRM, commerce, ads, and insights — so your App Review story matches real product surfaces.

emailAccount email sync
public_profileOAuth profile basics
pages_show_listPage import
business_managementBusiness Portfolio
pages_manage_metadataPage enable & webhooks
pages_messagingMessenger bots, chat, broadcast
human_agentLive Chat HUMAN_AGENT
business_asset_user_profile_accessSubscriber name & photo
pages_user_genderSubscriber gender
pages_user_localeSubscriber locale
pages_user_timezoneTimezone & scheduling
pages_manage_postsSocial posting
pages_read_engagementPosts & engagement
pages_read_user_contentComment read
pages_manage_engagementComment reply
pages_utility_messagingUtility messaging
instagram_basicInstagram connect
instagram_content_publishInstagram publish
instagram_manage_messagesInstagram DM
instagram_manage_commentsInstagram comments
instagram_manage_insightsInstagram insights
whatsapp_business_managementWABA manager
whatsapp_business_messagingWhatsApp messaging
catalog_managementCatalog sync
ads_managementAds create
ads_readAds insights
read_insightsPage insights
leads_retrievalLead Ads CRM
publish_videoVideo publishing
commerce_account_read_ordersCommerce orders
commerce_account_manage_ordersCommerce manage
commerce_account_read_reportsCommerce reports

How it works

From connect to measure in four moves.

Customers land here, open the dashboard, sign in, and start operating the full Meta stack.

Connect Meta

Link your Business Portfolio, Pages, Instagram, and WhatsApp Business accounts.

Automate

Build bots and flows, set comment rules, and schedule broadcasts across channels.

Chat & sell

Handle live conversations, manage subscribers, sync catalogs, and run storefronts.

Measure

Track insights, ads, system health, and App Review readiness from one console.

Open the BotMela dashboard.

Sign in at app.botmela.com and run Messenger, Instagram, WhatsApp, CRM, commerce, and more.

Dashboard